FAQ's
Shopping Information
Is it safe shopping on INNBLAC?
Yes! It's completely safe to order from INNBLAC! We use industry-standard SSL encryption from Shopify to keep your information safe. Look for the secure lock icon in your web browser's address bar during checkout.
What payment methods are accepted?
We offer two secure payment options for your convenience: credit card and PayPal. We take all necessary steps to ensure your financial information is protected throughout the checkout process. Please refer to our Payment Method page for more information.
Do you ship worldwide?
Yes, we ship internationally. International shipping charges will be calculated at checkout, or you can review our Shipping Policy for details.
What is Additional Item Shipping Cost?
Additional item shipping costs are applied to orders with multiple items to cover the increased expenses incurred when sending more than one product. This additional charge is a flat fee per item applied to each item ordered beyond the first.
Please reffer the the Shipping Policy for more details.
Shipping & Returns
How long will it take to receive my order?
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a tracking link. You can check the status of your package at any time.
I haven't received my order yet.
We always aim to get your order to you on time. However, sometimes unexpected delays can occur due to factors such as peak seasons, inclement weather, or carrier issues. We sincerely apologize for any inconvenience this may cause.
If your order hasn't arrived within the estimated timeframe, please don't hesitate to contact our customer support team.
How do I request a return or refund?
To return an item and receive a refund, it must be in its original condition – unworn, unused, with tags still attached, and in the original packaging. You'll also need to include your receipt or proof of purchase. Please refer to our Return Policy
Product Information
What does fabric weight oz/yd² mean exactly on shirts?
Fabric weight in oz/yd² (ounces per square yard) refers to the density and thickness of a fabric.
Lightweight: 4-5 oz, Great for warmer weather, layering, and activewear.
Midweight: 5-6 oz, Versatile weight for everyday wear, offering a balance of comfort and structure.
Heavyweight: 6-7 oz+, Thicker and more durable, ideal for your style expression
Here's a general guideline for t-shirt weights (oz/yd²):
What printing methods do you use for your graphic tees?
We use Direct-to-Garment (DTG) printing for our graphic tees. This method involves injecting liquid ink directly onto the fabric, creating a soft, high-quality print that blends seamlessly with the shirt. It's ideal for intricate designs and full-color prints.