FAQ's

Yes! It's completely safe to order from INNBLAC! We use industry-standard SSL encryption from Shopify to keep your information safe. Look for the secure lock icon in your web browser's address bar during checkout.

We offer two secure payment options for your convenience: credit card and PayPal. We take all necessary steps to ensure your financial information is protected throughout the checkout process. Please refer to our Payment Method page for more information.

Yes, we ship internationally. International shipping charges will be calculated at checkout, or you can review our Shipping Policy for details.

Yes, we accept order cancellations. Please be aware that a handling fee will be applied.

Within 2 hrs of placing the order: 3% of the order total

Within 24 hrs of placing the order: 5% of the order total

We do not accept order cancellations after 48 hours.

It will take 1-2 business days for order processing. Orders are typically shipped out the next business day after placement. Delivery times typically range from 7-12 business days to the US.

For international orders, please visit our Shipping Policy page for more information on shipping timelines.

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a tracking link. You can check the status of your package at any time.

We always aim to get your order to you on time. However, sometimes unexpected delays can occur due to factors such as peak seasons, inclement weather, or carrier issues. We sincerely apologize for any inconvenience this may cause. If your order hasn't arrived within the estimated timeframe, please don't hesitate to contact our customer support team.

To return an item and receive a refund, it must be in its original condition – unworn, unused, with tags still attached, and in the original packaging. You'll also need to include your receipt or proof of purchase. Please refer to our Return Policy

Fabric weight in oz/yd² (ounces per square yard) refers to the density and thickness of a fabric.

Here's a general guideline for t-shirt weights (oz/yd²):

Lightweight: 4-5 oz, Great for warmer weather, layering, and activewear.

Midweight: 5-6 oz, Versatile weight for everyday wear, offering a balance of comfort and structure.

Heavyweight: 6-7 oz+, Thicker and more durable, ideal for your style expression

We use Direct-to-Garment (DTG) printing for our graphic tees. This method involves injecting liquid ink directly onto the fabric, creating a soft, high-quality print that blends seamlessly with the shirt. It's ideal for intricate designs and full-color prints.